Effective Date: 01-02-2025
At Ceylon Hub, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of information when you interact with Ceylon Hub:
- Personal Information: When you subscribe to our newsletter, fill out forms, or contact us directly, we may collect your name, email address, phone number, and any other details you provide.
- Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, and the pages you visit. This data helps us improve our site and tailor content to better meet your needs.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small files stored on your device that allow us to recognize your preferences and activity.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Improve Our Services: We may use your data to improve the functionality of our website, create better user experiences, and troubleshoot any technical issues.
- To Respond to Inquiries: If you contact us for customer support or inquiries, we use the information you provide to respond to your questions or provide assistance.
- To Send Marketing Communications: With your consent, we may send you newsletters, travel tips, updates, and promotions related to Ceylon Hub and Sri Lankan travel. You can opt out of these communications at any time.
- To Analyze Website Traffic: We use usage data and cookies to understand how visitors interact with our website, allowing us to refine our content and improve navigation.
3. How We Protect Your Information
We take the protection of your personal information seriously. We use appropriate technical and organizational measures to safeguard the data we collect, including encryption, secure servers, and limited access to your information. However, please note that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website and business, such as email delivery services or analytics platforms. These third parties are only permitted to use your information to perform services on our behalf and are required to keep it confidential.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government request.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: If your information is incorrect or incomplete, you have the right to request corrections.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly at contact@ceylonhub.com.
- Cookie Management: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of the website.
6. Third-Party Websites
Our website may contain links to third-party websites, including travel booking sites, social media platforms, or external resources. Please be aware that these websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Ceylon Hub does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as quickly as possible. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please don’t hesitate to get in touch with us:
📧 Email: contact@ceylonhub.com
🌍 Website: www.ceylonhub.com
Thank you for trusting Ceylon Hub. We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience on our website.